Privacy Policy

1. Information We Collect

At Ziva Courier & Cargo (Jaipur), we collect information strictly necessary to process your pickup, book air cargo, prepare customs airway bills, and provide tracking alerts. This includes sender and receiver full names, physical addresses, contact telephone numbers, email addresses, and descriptions of shipment contents.

2. Purpose of Data Processing

The collected information is used solely to:

• Schedule doorstep courier pickups in Jaipur.
• Generate certified Air Waybills (AWB) and international customs declaration forms.
• Send real-time consignment milestone updates via SMS and WhatsApp.
• Provide direct customer service and billing support.

3. Data Sharing & Third Parties

We never sell, rent, or trade your personal contact details to any third-party marketing agencies. Customer data is only transmitted to authorized logistics airlines, customs clearance officers, and international postal partners required to physically deliver your consignment.

4. Google Advertising & Analytics Compliance

Our website may utilize Google Ads tracking tags and cookies to evaluate advertising campaign efficiency and deliver relevant logistics services to searchers in Jaipur. Users can adjust their cookie preferences through browser settings at any time.

5. Contact Information

For any privacy-related requests or inquiries, reach out to our privacy officer at:
Pooran Mal Choudhary
Ziva Courier & Cargo, Govindpura, Jaipur, Rajasthan
Email: new_govindpura.raj@fr.dtdc.com | Phone: +91 9929674710